We do not keep input files after reentry. Results are available in your outbox and, once retrieved, streamed inputs are removed from our server. We retain only minimal audit logs and processing metadata (no SSNs in output) for a limited period to support compliance and operations.

Processing is fully autonomous and runs 24×7. Files are handled immediately upon receipt. Results are usually available in minutes, even during peak demand.

To date, we have vetted over 200 million beneficiary records and identified over 400,000 matches with the LADMF (Death Master File).

Yes. A third-party attestation audit is conducted on a regular cycle. The attestation covers operational controls and data handling.

New roster members and any records you flag as high-priority are processed first. After priority items, the queue runs by confidence and arrival time (FIFO). This ensures urgent submissions never wait behind older batches.

Every LADMF match returns the following (no SSNs are included in output):

• Roster identifier — the unique ID you supplied
• Supplied data (echo) — for Name + DOB vetting, echoes of provided name and DOB
• Date of death
• Verification method — how the death was confirmed
• Middle name / suffix (from LADMF)
• Issuing state (of SSN, when available from source)
• Warnings — e.g., approximate date indicators
• Quality of match — SSN; Full name + DOB; Middle initial + DOB; First/Last name + DOB

Cemetery/obituary data (available for ~30% of decedents):

• Funeral home
• Cemetery
• Date of interment
• Plot
• Burial method
• Obituary

Additional non-cemetery data (often ≤10% of decedents):

• Place of birth — city, county, state, country
• Place of death — city, state, country
• Last residence — street, city, county, state, country
• Name of spouse
• Veteran indicator

To see how these results fit into the process, review our How It Works page.

Pricing is simple: a flat subscription amount per plan, plus an optional, per-query fee for Overdraft Protection. You are never charged for records already identified as deceased or for roster members marked as inactive. See Pricing for details.

A Succeeding Order is the order that will take effect when your current order ends. The Succeeding Order is only activated if you have set up Auto-Renewal. The plan, auto-renewal, and overdraft protection settings for the Succeeding Order may be changed at any time while your current order is active. For example, when you register and start the 60-day trial, a Succeeding Order is created using the selections made during Registration. If you have Auto-Renewal turned on, when the current order expires it will automatically be replaced by the Succeeding Order and a new Succeeding Order will be created.

Overdraft protection allows you to continue to receive vetting services, even though you have used all of the queries in your plan. If you select this option, when you reach the query limit, we will send you an email to notify you that your account is now in Overdraft status. In overdraft, you will be charged at the end of each 30-day period for the number of queries used in the last 30 days. The price per query varies by plan. If your current plan has overdraft protection, you cannot turn it off (however you can just stop sending vetting queries). For the draft Succeeding Order you can toggle overdraft protection on/off up until the time that the order goes into effect. SSA does not offer this option. When your queries are exhausted, service simply stops. You are never charged for records already identified as deceased or for roster members marked as inactive. See Pricing for details.

Yes. All plans allow you to make ad hoc queries via the portal, provided the plan is active. Queries are allowed up to the plan’s expiry. This makes it easy to validate individual records outside of scheduled roster uploads.

No. The process is completely autonomous, running 24×7. Files are received, verified against LADMF, and results are delivered to your outbox without any manual intervention.