Frequently Asked Questions

Rocket Vetting is a continuous program integrity monitoring platform that identifies potential deceased, duplicate, and anomalous participant records. Customers control all review, validation, investigation, appeal handling, and action.

RVP is Rocket Vetting Private, focused on continuous deceased participant verification. RVC is Rocket Vetting Collaborate, which adds protected collaboration, continuous synchronization, and continuous notifications. RV-Case Management is included with every Rocket Vetting deployment for investigation through resolution.

Yes. Rocket Vetting is designed to continuously process participant changes and monitor for new program integrity information instead of relying only on occasional manual comparisons.

Yes. Rocket Vetting is designed to adapt to your organization's operational workflow. Configuration options include participant data mapping, deployment model, identity integration, notification preferences, reviewer roles, case management workflow, appeal timelines, stale-case rules, automatic case closure, trend analysis periods, and other customer-specific operational settings.

No. Rocket Vetting is designed to integrate with your existing databases, identity systems, and security infrastructure. It complements your current business processes rather than replacing them.

Rocket Vetting Private verifies participant records against the SSA Limited Access Death Master File (LADMF), and returns decedent data for customer review.

No. RVP is private verification and does not require participation in Rocket Vetting Collaborate.

No. Rocket Vetting identifies records that may require review. Customers remain responsible for independent validation, investigation, notices, appeals, and final action.

Rocket Vetting Collaborate helps participating organizations identify potential deceased participants, duplicate participation, cross-program overlaps, cross-jurisdiction overlaps, identity conflicts, and address-related anomalies that isolated systems may not detect.

Continuous notifications allow Rocket Vetting to notify an organization when new program integrity information creates a condition that may require review, even if that organization has not recently submitted a new file.

Each Case Dossier contains the roster member's addresses, identities, POCs for related collaborator, and benefits. Benefit data is limited to the benefit id, roster type and start and end dates.

No. RVC identifies potential match indicators only. Customers control review, investigation, validation, eligibility decisions, benefit actions, voter record actions, and resolution.

RV-Case Management is Rocket Vetting’s secure case management workspace for alert review, case assignment, research tracking, audit history, reporting, and customer-controlled resolution.

Yes. RV-Case Management is included with Rocket Vetting deployments at no additional charge.

Yes. RV-Case Management allows multiple related alerts to be organized into a single case, giving investigators a more complete view of related participant activity.

Each case includes a participant dossier containing available identity information, address records, roster or benefit records, supporting alerts, notes, uploaded Word or PDF documents, and other information needed for review.

Yes. Configuration can include team roles, appeal and litigation workflows, appeal submission deadlines, stale-case limits, automatic closure rules, trend analysis periods, and other operational settings.

Rocket Vetting uses multiple layers of protection including tokenization where appropriate, key-based SFTP, customer-isolated processing, encrypted communications, least-privilege access, and customer-controlled workflows. Sensitive participant information is protected before it leaves your organization whenever practical.

RVP does not store any data. RVC stores that data needed to generate alerts. All benefit id information remains tokenized.

No. Rocket Vetting is designed around secure outbound communications initiated from within the customer's environment. Deployment options are selected to align with your organization's security policies.

Yes. For teams operating entirely within their own network, RV-Case Management can run securely behind the organization’s firewall.

Yes. Rocket Vetting can support existing Microsoft identity infrastructure where appropriate.

Remote reviewers can use the organization’s private VPN or a dedicated encrypted tunnel configured during deployment, depending on the access model selected by the customer’s IT and network teams.

No. Rocket Vetting is deployment-flexible and can support behind-the-firewall, Microsoft identity, private VPN, or dedicated encrypted tunnel models where appropriate.

Roster data is matched against the official SSA Limited Access Death Master File (LADMF). Both RVP and RVC provide the option to perform the match by SSN or Name and Date of Birth.

RVP performs deceased verification whenever participant records are added or updated, and during scheduled monitoring cycles. When one or more decedent alerts are identified, RV-Case Management automatically creates a case for customer review.

RVC performs verification whenever participant data changes, when new LADMF information becomes available, or when authorized collaborative participant data introduces new program integrity information. When one or more alerts requiring review are identified, RV-Case Management automatically creates a case.

The customer decides. Rocket Vetting does not determine eligibility, suspend benefits, remove participants, change voter records, or direct program action.

No. Rocket Vetting is a detection, monitoring, and workflow platform. Customers are responsible for independent review, validation, investigation, and action.

Yes. Output data represents potential match indicators only and may contain inaccuracies, false positives, or incomplete information. Independent customer review is required before action is taken.

RVP is offered as an annual subscription. Pricing is based primarily on participant roster size and the frequency of scans. Each subscription includes an allocated number of verification queries.

RVC is offered on a subscription basis. Subscription pricing is based on the size of the participant roster. Subscriptions are annual and scaled according to roster size.

Pilot programs may be offered to validate performance, workflow fit, and program value before broader deployment.

Yes. Customers can begin with private deceased participant verification and later expand into protected collaboration when ready.

Use the Schedule a Demonstration form and provide your contact information, organization type, program type, approximate roster size, and areas of interest.