Terms of Service — Rocket Vetting

Rocket Vetting Terms of Service

Last Updated: February 15, 2026

These Terms of Service (“Terms”) govern access to and use of the Rocket Vetting platform (the “Service”) provided by Rocket Vetting LLC (“Company,” “we,” or “us”). By accessing or using the Service, you agree to be bound by these Terms.

1. Definitions

“Account” means your registered Service account.

“Customer” means the legal entity entering into these Terms.

“Roster Data” means data submitted for vetting (e.g., Name, Date of Birth, SSN where legally permitted).

“Output Data” means match results and related processing metadata.

“LADMF” means the U.S. Social Security Administration Limited Access Death Master File.

“Queries” means individual record comparisons processed by the Service.

2. Scope of Service

The Service provides automated comparison of Customer-submitted Roster Data against LADMF records. Customers select matching configurations and processing preferences. Output Data is returned via secure transfer.

Launch pad configurations represent logical processing presets and do not constitute guaranteed processing speeds unless expressly agreed in writing.

3. Eligibility & Authorized Use

You represent that you are legally authorized to receive and use LADMF comparison results.
The Service is licensed solely for your internal compliance and verification purposes.
You may not resell, sublicense, redistribute, or provide access to the Service without written authorization.

4. Prohibition on Third-Party Processing

The Service is licensed exclusively for processing data belonging to the Customer.

You may not process Roster Data on behalf of unaffiliated third parties.
You may not operate the Service as a service bureau, aggregator, or outsourced compliance provider.
Processing for affiliates under common ownership requires prior written disclosure.

For Unlimited or high-volume plans, Company reserves the right to monitor aggregate usage patterns to detect processing inconsistent with Customer’s stated organizational size or purpose. If Company reasonably determines that third-party data is being processed, Company may suspend the Account pending investigation.

5. Customer Responsibilities

You are responsible for ensuring Roster Data is lawfully obtained and authorized for processing.
You are responsible for safeguarding credentials, keys, and endpoints.
You will not attempt to reverse engineer LADMF datasets or Service logic.
You will not submit fabricated or synthetic data unrelated to legitimate compliance purposes.

6. Data Ownership & Use

You retain ownership of Roster Data.
Company does not sell, mine, profile, or commercially exploit Customer data.
Roster Data is used solely to provide the Service and maintain security, billing, and regulatory compliance.
Output Data excludes SSNs.

7. Data Handling & Retention

All transfers occur via secure key-based SFTP.
Inbound Roster Data is purged after successful output retrieval.
Minimal audit logs and encrypted backups may be retained for compliance and security.
Company maintains LADMF access consistent with SSA requirements.

8. LADMF Compliance

You represent that you are entitled to use LADMF results under SSA program rules.
You will not redistribute LADMF-derived Output Data except as legally permitted.
The Service facilitates comparison but does not independently certify death status.
You remain responsible for downstream decisions and verification.

9. Fees & Billing

Fees are determined by your selected subscription plan.
Plans may include base subscription pricing and usage-based charges.
Overage usage is billed in arrears.
All fees are non-refundable except as required by law.
Taxes are your responsibility except for taxes based on Company’s net income.

Introductory Offer (If Selected)

New customers may elect a one-time introductory offer of $2 USD for sixty (60) calendar days, limited to 2,000 cumulative queries.

Offer valid once per legal entity.
Non-refundable and non-transferable.
Automatically converts to the selected paid subscription unless cancelled before expiration.
If the query cap is reached early, processing may pause until paid subscription begins.

10. Auto-Renewal

Subscriptions automatically renew at the end of each term unless cancelled.
Renewals occur at then-current pricing.
Company may provide advance renewal reminders.
Failure of payment may result in suspension or termination.

11. Availability

The Service is provided on an “as available” basis. Temporary interruptions may occur due to maintenance or circumstances beyond Company’s control.

12. Security

Company maintains reasonable administrative, technical, and physical safeguards appropriate to the Service. Customer remains responsible for endpoint security and credential management.

13. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

COMPANY’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

15. Term & Termination

These Terms remain in effect while Customer uses the Service.
Either party may terminate for material breach with thirty (30) days’ notice.
Upon termination, access ceases and data will be handled consistent with Section 7.

16. Changes to Terms

Company may modify these Terms from time to time. Continued use after updates constitutes acceptance.

17. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia. Venue lies exclusively in Virginia courts.

18. Miscellaneous

These Terms constitute the entire agreement.
If any provision is unenforceable, remaining provisions remain effective.
Neither party is liable for force majeure events.