Rocket Vetting

Terms of Service | Rocket Vetting

Rocket Vetting Terms of Service

Effective Date: March 18, 2026
Last Updated: March 18, 2026

These Terms of Service (“Terms”) govern access to and use of the Rocket Vetting platform (the “Service”) provided by Rocket Vetting LLC (“Company,” “we,” or “us”). By accessing or using the Service, you agree to be bound by these Terms.

1. Definitions

“Account” means your registered Service account.

“Customer” means the legal entity entering into these Terms.

“Roster Data” means data submitted for vetting (e.g., Name, Date of Birth, SSN where legally permitted).

“Output Data” means match results and related processing metadata.

“LADMF” means the U.S. Social Security Administration Limited Access Death Master File.

“Queries” means individual record comparisons processed by the Service.

2. Scope of Service

The Service provides automated comparison of Customer-submitted Roster Data against LADMF records. Customers configure processing preferences and operational cadence. Output Data is returned via secure transfer.

The Service is designed for continuous, program-level reconciliation workflows rather than one-time historical data cleansing unless expressly agreed in writing.

3. Eligibility & Authorized Use

  • You represent that you are authorized to submit data for comparison and to receive and use comparison results under applicable law and any applicable SSA/NTIS requirements.
  • You represent that the information provided during registration, including organization type and intended use, is accurate and complete.
  • Government/Public and Private/Commercial offerings may be subject to different pricing, onboarding, billing, and usage terms.
  • The Service is licensed solely for your internal compliance, verification, and program integrity purposes.
  • You may not resell, sublicense, redistribute, or provide access to the Service without written authorization.

4. Prohibition on Third-Party Processing

The Service is licensed exclusively for processing data belonging to the Customer.

  • You may not process Roster Data on behalf of unaffiliated third parties.
  • You may not operate the Service as a service bureau, aggregator, or outsourced compliance provider.
  • Processing for affiliates under common ownership requires prior written disclosure.

Company reserves the right to monitor usage patterns to detect activity inconsistent with Customer’s stated organizational purpose. If Company reasonably determines that unauthorized third-party processing is occurring, the Account may be suspended pending investigation.

5. Customer Responsibilities

  • You are responsible for ensuring Roster Data is lawfully obtained and authorized for processing.
  • You are responsible for safeguarding credentials, encryption keys, and endpoints.
  • You will not attempt to reverse engineer LADMF datasets or Service logic.
  • You will not submit fabricated or synthetic data unrelated to legitimate compliance purposes.

6. Data Ownership & Use

  • You retain ownership of Roster Data.
  • Company does not sell, mine, profile, or commercially exploit Customer data.
  • Roster Data is used solely to provide the Service and maintain security, billing, and regulatory compliance.
  • Output Data excludes SSNs.

7. Data Handling & Retention

  • All transfers occur via secure, key-based SFTP.
  • Inbound Roster Data is purged after successful output retrieval.
  • Minimal audit logs and encrypted backups may be retained for security and compliance.
  • Company maintains LADMF access consistent with SSA requirements.

8. LADMF Compliance

  • You represent that your use complies with applicable SSA and NTIS LADMF program requirements.
  • You will not use the Service in a manner inconsistent with permitted LADMF uses.
  • You will not redistribute LADMF-derived Output Data except as legally permitted.
  • The Service facilitates comparison workflows but does not independently certify death status.
  • You remain responsible for downstream decisions, investigations, and actions.

9. Fees & Billing

  • Fees are determined by the subscription plan, pilot offer, order form, or invoice accepted by Customer.
  • Available plans, included usage, billing cadence, and payment methods may differ for Government/Public and Private/Commercial customers.
  • Certain plans may include usage limits, overage charges, or supplemental fees as disclosed at purchase.
  • Unless expressly stated otherwise, all fees are non-refundable except as required by law.
  • Taxes are Customer’s responsibility except for taxes based on Company’s net income.

Pilot and Subscription Offers

  • Pilot programs, if offered, are one-time, non-transferable, and subject to defined duration and usage scope.
  • Pilot usage is intended to reflect normal operational volumes, not bulk historical processing.
  • Subscription plans may be monthly, annual, or multi-year.
  • Multi-year plans may include price protection for the agreed term.

10. Auto-Renewal

  • If enrolled in auto-renewal, subscriptions renew at the end of the current term unless cancelled.
  • Renewal terms and pricing are disclosed at purchase or in applicable documentation.
  • For longer-term subscriptions, advance notice may be provided where required by law.
  • Customer must maintain a valid payment method on file.
  • Failure of payment may result in suspension or termination.

11. Availability

The Service is provided on an “as available” basis. Temporary interruptions may occur due to maintenance or external factors.

12. Security

Company maintains reasonable administrative, technical, and physical safeguards. Customer remains responsible for endpoint security and credential management.

13. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES.

COMPANY’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER IN THE PRECEDING TWELVE (12) MONTHS.

15. Term & Termination

  • These Terms remain in effect while Customer uses the Service.
  • Either party may terminate for material breach with thirty (30) days’ notice.
  • Upon termination, access ceases and data handling follows Section 7.

16. Changes to Terms

Company may modify these Terms from time to time. Continued use constitutes acceptance of updated Terms.

17. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia.

18. Miscellaneous

  • These Terms constitute the entire agreement.
  • If any provision is unenforceable, remaining provisions remain in effect.
  • Neither party is liable for force majeure events.