From Detection to Resolution
RV-Case Management is included with every Rocket Vetting deployment, providing a configurable secure workspace for assignment, investigation, determination, appeals, litigation support, and resolution.
Rocket Vetting identifies records that may require review. Your organization remains in control of validation, investigation, determination, appeal handling, and final action.
A structured path from alert to outcome.
Wherever Rocket Vetting generates alerts, RV-Case Management provides the workspace to assign, investigate, document, and resolve them.
Case Assignment
Organize alerts into assignable cases for internal staff or authorized external reviewers.
Investigation Workflow
Track research notes, findings, supporting information, review status, and next steps.
Audit & Reporting
Preserve audit history, resolution status, and reporting needed for internal and external review.
Not a separate SKU. Not an afterthought.
RV-Case Management is bundled with both Rocket Vetting Private and Rocket Vetting Collaborate at no additional charge.
It is designed for practical, lightweight case handling when Rocket Vetting identifies records that require review.
- Deceased participant cases
- Duplicate participation cases
- Address and identity anomaly cases
- Research notes and resolution status
Customer-Controlled Outcomes
RV-Case Management supports the customer’s process. It does not make eligibility decisions, mandate action, or replace customer review authority.
Detection Through Resolution
Cases are organized, assigned, researched, reviewed, resolved, and reported within one secure workspace.
Built for your team and authorized partners.
Case review can be handled by your own staff, by authorized external reviewers, or by a combination of both.
Internal Staff
Program integrity, eligibility, and operations teams can review, research, and resolve cases directly.
External Reviewers
Grant scoped access to contracted vendors, SIU partners, or managed reviewers acting on your behalf.
Role-Based Access
Permissions, case visibility, and scope are controlled per user. Your organization retains authority.
Case management that adapts to how your organization works.
RV-Case Management can be configured around your teams, review deadlines, escalation rules, stale-case controls, automatic closure windows, and trend-analysis needs.
Team Configuration
Expand beyond case workers to include appeal, litigation, supervisory, and other organization-defined roles.
Review Deadlines
Configure the number of days allowed to submit an appeal and the number of days before an open case becomes stale.
Automatic Closure
Define how long a case may remain open before it is automatically closed according to customer-configured rules.
Trend Analysis Window
Set the number of days used for case trend analysis so reporting reflects your operational review cycle.
Multiple Alerts per Case
A single case can cover multiple related alerts, keeping connected issues together for review and resolution.
Supporting Documents
Case workers can append Word or PDF files to preserve supporting documentation directly with the case record.
Relevant case data stays readily accessible.
Each case includes a dossier that keeps the information a reviewer needs close at hand, reducing the need to search across disconnected systems during investigation.
Address Records
Address history and related address records remain available within the case dossier.
Roster Records
Benefit, membership, registration, or other roster records can be reviewed in context. POC data provided for each collaborator.
Identity Records
Identity records and related identifiers can be available to support review and validation.
Case Notes and Attachments
Investigative notes may be added. Word and PDF attachments can be appended to document findings, correspondence, or evidence.
Flexible access for how your organization actually works.
Rocket Vetting supports flexible identity and access models that align with your network, security policies, and reviewer workflow.
Behind Your Firewall
Run securely within your own network when teams operate entirely inside the organization.
Microsoft Identity
Support your existing Microsoft identity and access model when appropriate.
Private VPN Access
Allow remote staff to connect through your organization’s existing VPN controls.
Encrypted Tunnel
Configure a dedicated encrypted tunnel during deployment when that model fits your policies.
Alert. Assignment. Investigation. Resolution. Reporting.
Ready to see RV-Case Management in action?
See how Rocket Vetting supports investigation through resolution without replacing your authority.
Schedule a Demonstration